Frequently Asked Questions

Drop us an email if you couldn’t find an answer to your question here.

FAQ

Commonly Asked Question


Drop us an email if you couldn’t find an answer to your question in the following list.

What is Seriate?

The web version of the social media platform allows you to view Instagram content and communicate with your followers and the people you are following, but it doesn’t allow you to upload anything. Seriate enables you to upload from you desktop.

Can I try Seriate for free

Definitely! We’re happy to offer a free plan to anyone who wants to try Seriate automation system. There is no credit card required; although, you get access to limited features!

What payment services do you support?

We accept all major credit cards via Stripe or PayPal.

Can I update my card details?

Yes. Go to the billing section of your dashboard and update your payment information.

Can I cancel my subscription?

You can cancel your subscription at any time. Cancelling your plan comes into effect the following month.

Can I get refund?

Unfortunately, not at this time! Please try our free plan for a while to make sure Seriate is what you want.

What if I want to change plans?

It’s quick and easy to switch between our different pricing plans from your dashboard.

How long are your contracts?

You can upgrade, downgrade, or cancel your monthly or Annual subscription at any time with no further obligation.

Other questions?

We’re always available via out support site support.seriate.tech, or send an email to support@seriate.tech

FAQ

Accounts FAQ


How do I add my Instagram Account?

Log in to your account, click on the Instagram Icon. Click Add account, Enter your Instagram Username, Password, and Proxy information, then Save.

Can I Pay Annually instead of the Monthly Payment?

Yes! You have the option to pay annually. All our plan have annual payment options with 20% discounts. You will be able to choose yearly payment during checkout.

Is my account at risk for Using Your Tools?

Your account is not in any way at risk if you follow the safety method we’ve laid out.

Do not Use the Fast or Very Fast speed options if you’re running multiple functions at the same time.

And for new Users, Always start with the Very Slow Speed option for the first few days, you can increase this to Medium, then Fast after some weeks.

Does Seriate Sell Followers & Likes?

We do not sell followers, neither do we sell likes as this is against Instagram TOS.

What we offer is to perform Instagram activities on your behalf..

FAQ

Technical Qeustions


Some technical question you might have can be answered here.

How Does the System Speed Works?

We’ve enabled different speed options on the automated tools available on Seriate, each option has the maximum function allowed daily. Here is a more in-depth breakdown of the speeds i

Very Slow – 24 Requests Daily
Slow – 48 Requests Daily
Medium – 72 Requests Daily
Fast – 96 Requests Daily
Very Fast – 120 Requests Daily
Auto (From Very Slow to Fast)
Please note that each of the tools is independent of one another, and you can run a tool such as Auto Follow parallel to another automation tool such as Auto Unfollow!

However, we advised strongly against going too fast to avoid putting your account at risk.

Can I Upload multiple files?

Yes. If you have a large number of files to upload from your PC, you can upload 10 files at a time to your Seriate account.

I have more than 10 Instagram Accounts. Is there a plan for me?

Yes!!! We have custom plans that can house up to 100 accounts. Kindly email us your specific need, and we’ll Work with you to develop something that caters explicitly to your need.

Does Gramto Post Ads to My Instagram Account?

We do not publish adverts or contents to your Instagram account.

We generate income from the displayed advertisement (On our website) and user subscription.